Healthcare automation uses software to handle the administrative and clinical workflows that traditionally require manual work: claims processing, prior authorization review, medical record summarization, eligibility checks, and revenue cycle tasks. Modern healthcare automation combines AI agents that make recommendations with automation that executes the resulting work across EHRs, payer systems, and care management platforms.

Healthcare workflow automation coordinates the steps of a clinical or administrative process across systems, AI agents, and people. Instead of one robot completing one task, workflow automation in healthcare runs whole arcs end to end: intake, eligibility, clinical review, decision, and writeback to the EHR, while keeping clinicians in the loop where judgment is required.

Business orchestration coordinates AI agents, automation, and people to complete long-running healthcare workflows end to end. In practice, a single control plane can run the whole arc of a prior authorization or claim denial, from intake through clinical review to resolution, while keeping clinicians and case managers in the loop for every decision that requires judgment.

The UiPath Platform combines RPA, AI agents, intelligent document processing, and Maestro orchestration inside a HIPAA-aligned governance layer. Robots and agents handle intake, extract data from faxes, portals, and EHRs, apply business rules, surface evidence to clinicians for review, and write outcomes back to the system of record. Every step is observable, auditable, and governed.

The UiPath Platform is pre-hardened for SOC 2 Type II, GDPR, HIPAA, and FedRAMP. Role-based access, audit trails, and human-in-the-loop checkpoints are built into every automation. Healthcare teams can deploy on-premises, in a dedicated cloud, or in a sovereign region to meet data residency and regulatory requirements.

Most payers and providers see the fastest impact on denial-heavy, documentation-heavy workflows: prior authorization, registration and eligibility, medical record summarization for utilization management, and claims appeals. UiPath ships ready-to-deploy solutions for prior authorization, claim denial prevention and resolution, and medical record summarization to shorten time to value.

UiPath is trusted by 8 of the top 10 global healthcare firms. Customers include CareSource, Medlitix, the National Health Service, OSF Healthcare, Hackensack Meridian Health, VSP Vision, AGS Health, Cigna, and Blue Cross Blue Shield plans across multiple states.